Account
FAQs and articles about your ether.fi membership
19 articles
Get Started
Finalize onboarding and set up your ether.fi account
- KYC Process and RequirementsEverything you need to know to get verified
- Selected the wrong region?How to change your country before confirming your address.
- How to update your email address or phone numberUpdate the email or phone number on your ether.fi Cash account from the Account details settings page.
- Passkey sign-in & troubleshootPasskeys are a secure way to sign in without a password.
- In which countries is the Cash card available?Check whether the ether.fi Cash card is available in your country or region.
- Why do I need to make an initial $10 crypto deposit before verification?Learn why some members must top up before completing account verification.
- Tax Reporting and Data SharingLearn how ether.fi handles tax-related information and your reporting responsibilities.
Your account Vault
Your non-custodial vault for deposits, spending, withdrawals, and full control.
- About your VaultYour ether.fi membership Vault provides a secure, self-custodial foundation for all membership benefits and platform interactions.
- USDC and USDT deposit networks and addressesSupported USDC and USDT deposit networks and how to use the address shown for each route.
- I deposited USDT from Binance but it did not creditHow to recover USDT0 sent from Binance via Optimism (OP)
- Fund Your Vault with CryptoLearn how to top up your Vault with Cash with Crypto!
- Display Balances in Your Local CurrencyView your account balances in your preferred local currency.
- What to do if I deposited tokens in the wrong chain?Unrecoverable Assets sent to your Vault
- How to recover an unsupported token sent to your VaultUse our Token Recovery tool to recover your assets
- I lost access to my email. How do I recover my Vault?What to do to if you no longer have access to the email linked to your Vault
- Cross-chain WithdrawalsHow to activate and use cross-chain withdrawals with your Member Vault
- Supported assets and networks for your Vault with CashSupported assets and blockchain networks for topping up your Vault with Cash.