Account
FAQs and articles about your ether.fi membership
22 articles
Get Started
Finalize onboarding and set up your ether.fi account
- KYC Process and RequirementsEverything you need to know to get verified
- Passkey sign-in & troubleshootPasskeys are a secure way to sign in without a password.
- In which countries is the Cash card available?Check whether the ether.fi Cash card is available in your country or region.
- Where is Ether.Fi cash currently unavailable?Check whether ether.fi Cash and fiat services are available in your country or region.
- Why do I need to top up my account to complete account verification?Learn why some members must top up before completing account verification.
Membership Benefits & Perks
Welcome to the ether.fi club
- About the ether.fi ClubAll you need to know about ether.fi membership club
- How do Membership levels work?The Club membership earns you benefits at every level.
- Membership Points SystemYour Ether.fi membership tier is determined by points you earn through various activities on the platform
- Referral programA guide for ether.fi users who participated in the referral program before May 1st.
- What additional services can I expect as an ether.fi Club member?
- ether.fi TravelTake advantage of discounted rates with Travel
- Affiliate ProgramEarn rewards by referring new users!
The ether.fi Vault
Your non-custodial vault for deposits, spending, withdrawals, and full control.
- About your VaultYour ether.fi membership Vault provides a secure, self-custodial foundation for all membership benefits and platform interactions.
- Fund Your Vault with CryptoLearn how to top up your Vault with Cash with Crypto!
- USDT (Tron) & USDC (Solana) DepositsDeposit stables on Solana and Tron. Requirements & key considerations.
- Display Balances in Your Local CurrencyView your account balances in your preferred local currency.
- What to do if I deposited tokens in the wrong chain?Unrecoverable Assets sent to your Vault
- How to recover an unsupported token sent to your VaultUse our Token Recovery tool to recover your assets
- I lost access to my email. How do I recover my Vault?What to do to if you no longer have access to the email linked to your Vault
- Cross-chain WithdrawalsHow to activate and use cross-chain withdrawals with your Member Vault
- Supported assets and networks for your Vault with CashCheck which assets and blockchain networks are supported when depositing funds into your Vault with Cash.