Once your identity is verified and you're approved for the card or for bank transfers, you can update your home address yourself. Open the Home address page in your browser using the link below:
(Path: Settings → Account details → Home address → Edit)
How do I change my home address?
On the Home address page, search for your new address and select it, or enter it manually.
Select Save address.
Confirm the change with your passkey. If you don't have a passkey, enter the 6-digit code we send to your account email.
When it's done, you'll see Address updated.
Things to know
Same country only: your new address must be in the country already on your account. To move to another country, contact Support.
US addresses: only the states we can serve are listed.
Cards: your cards' billing address updates to your new address. A physical card you've already ordered is still delivered to the address you gave when ordering.
Personal accounts only: this option isn't available for business accounts. Contact Support to update a business address.
Why can't I change my address?
If you see You can change your address here once your identity is verified., your verification isn't complete yet. Until then, you enter or correct your address as part of verification. See KYC Process and Requirements.
Switched regions?
If you moved to a different country and wish to update your billing address, contact Support with a proof of address for your new country, issued within the last 3 months, to complete the change.
If you still have questions, reach out to Support via the in-app chat.