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Why didn't I receive cashback?

Updated yesterday

Some merchant categories do not earn cashback. These include, but not limited to, the following:

  • 4829 Money transfer – wire, money orders, remittance services

  • 5816 Digital goods – applications (app stores, software, in-app purchases)

  • 5963 Door-to-door/direct sales (home shopping, personal sales reps)

  • 6010 Manual cash disbursements (bank branches, cash advances)

  • 6011 Automated cash disbursements (ATMs, cash advances)

  • 6012 Financial institutions – merchandise, services, and debt repayment (includes crypto, wallet funding, loan payments)

  • 6050 Quasi-cash – financial institutions (traveler’s checks, money orders)

  • 6051 Quasi-cash – merchants (crypto exchanges, online wallets, betting,gaming)

  • 6211 Securities brokers/dealers (brokerage, investment trading, stock purchases)

  • 6529 Remote stored value load – financial institutions (prepaid card reloads)

  • 6530 Payment transaction – member financial institutions (fund transfers, bill payments)

  • 6535 Value purchase – money send (person-to-person or business transfers)

  • 6536 MoneySend funding (loading or funding transfers)

  • 6537 MoneySend cash disbursement (receiving funds)

  • 6538 MoneySend – member financial institution (funding/disbursement)

  • 6539 Funding transfers – peer-to-peer or account transfers (general use)

  • 6540 Non-financial institutions – stored value card purchase/load (gift cards, reloads)

  • 6611 Overdraft and interest charges by financial institutions

  • 6760 Savings bonds, securities, or other financial instruments

  • 7299 Miscellaneous personal services (tutoring, consulting, dating, etc.)

  • 7800 Government-owned lotteries

  • 7801 Internet gambling (legal online gaming)

  • 7802 Government-licensed casinos (land-based or regulated gaming)

  • 7995 Betting, lottery, and gaming (non-government gambling)

  • 8398 Charitable and social service organizations (donations)

  • 8999 Professional services – not elsewhere classified (legal, accounting, etc.)

  • 9402 Postal services – government-only (national postal agencies)

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