Which bank transfer methods are supported?
Which bank transfer methods are supported?
We support a variety of bank transfer methods for deposits and withdrawals, depending on the currency and your eligibility.
To view the complete list of supported payment methods, supported currencies, and whether each method can be used for deposits, withdrawals, or both, see Supported Payment Methods (Deposits & Withdrawals)
💡Note: Supported payment methods may vary depending on your region, eligibility, and compliance requirements. Cash App, Apple Pay, and Debit Card via Stripe are currently available for USD deposits in the United States only.
Can you receive third party payments to your IBAN?
Can you receive third party payments to your IBAN?
Yes. You can receive bank transfers from third parties to your assigned IBAN, subject to applicable compliance and transaction monitoring requirements.
Can you send bank transfers to third parties?
Can you send bank transfers to third parties?
It depends on the transfer method:
Yes, third party transfers are supported(possible). If you are sending to a third party beneficiary for the first time, the transfer may be subject to manual verification before it is processed. Future transfers to the same beneficiary may not require additional review unless further compliance checks are necessary.
Why do I need to upload additional documentation?
Why do I need to upload additional documentation?
In most cases additional documentation is not required, however you may be asked to upload further information as part of the compliance requirements for bank transfers.
What is the minimum amount I can send or receive?
What is the minimum amount I can send or receive?
2 USD or equivalent is the minimum amount that can be sent or received.
Can I receive micro-deposits on my account for verification?
Can I receive micro-deposits on my account for verification?
Yes. You can receive microdeposits to your assigned bank account or IBAN for account verification purposes.
Microdeposits are supported and can be used by external financial institutions to verify your bank account before initiating transfers.
Note: Standard compliance and transaction monitoring checks still apply.
Are there any limits on what I can transfer?
Are there any limits on what I can transfer?
From/to your own bank account: No limit on incoming or outgoing transfers.
From/to a business bank account: No limit on incoming or outgoing transfers.
Monthly limits also vary depending on your membership tier:
Membership tier | Monthly limit | Fee |
Core | $10,000 | 0.2% |
Luxe | $50,000 | 0.2% |
Pinnacle | $200,000 | 0.2% |
VIP | ⭐ | 0.2% |
My transfer is taking longer than usual
My transfer is taking longer than usual
If your transfer is taking longer than expected, please reach out to our support team so I can investigate further.
When contacting support, please include:
The date and time the transfer was initiated
The transfer receipt or payment confirmation
The amount and currency transferred
The destination account (if applicable)
Providing these details will help me investigate your transfer as quickly as possible.
Still Have Questions?
Please reach out to support at support@ether.fi or through live chat.
Please avoid contacting our banking partners directly, as they are not best suited to assist with payment-related inquiries.