Eligible members can deposit AED from a supported UAE bank using FTS and receive USDC, or send AED through the local-transfer method shown in Cash. An incoming FTS account and an outgoing AED recipient are separate instructions.
Before you start
These instructions cover the web flow. Button and field names below use the English web labels; translated explanations do not guarantee the same labels appear in your selected interface language. Use only a method shown for your account in Cash. Availability depends on your region, account type, verification and the selected banking route. Complete the terms or verification requested before transferring. Use the exact currency, bank details and any reference shown for that method; bank details for one rail are not interchangeable with another.
How to deposit AED
Open https://www.ether.fi/app/cash/bank and choose AED, then the offered AED bank transfer method (FTS).
Complete the terms and any verification requested. Wait until your Bank details are available, then copy the payee name, bank and IBAN exactly as shown.
Initiate an AED FTS transfer from your UAE bank using those instructions and keep the receipt. Follow the account-ownership instructions shown for the selected method.
How to send funds
For an outgoing AED local transfer, enter the account holder’s full legal name, individual/business type, IBAN and the address fields requested in Cash. Complete the payment memo or purpose information if the confirmation screen requests it.
Open https://www.ether.fi/app/cash/send and select New Recipient, or choose a saved recipient and check the details.
For a new recipient, choose the currency, select the method if prompted, enter a Nickname and complete the required fields, review the details and select Save Recipient. Saving a recipient does not send money.
Choose an eligible asset under Pay with. Check which currency the amount field uses and review the amount the recipient will receive. Complete any verification requested.
Select Review. In Confirm Payment, check Recipient Details, Transfer Details, the total to be deducted, fees, exchange rate and any displayed arrival estimate. Complete Memo or Purpose Code only where requested.
Select Sign & Send and complete the security prompts. Use View in History to check the status; a submitted payment is not necessarily delivered. Check the original payment before retrying.
Fees and conversion
The standard FTS funding disclosure includes a 0.25% FX fee. Review the selected method’s current disclosure before sending; your bank may charge its own fee.
Outgoing AED local-transfer fees and exchange rate are shown in the quote. The FTS deposit fee is not an outgoing fee schedule.
Review the fee shown in Cash before you confirm; this is the fee that applies to your transfer. The deposit fee does not describe the cost of an outgoing payment. Fees and conversion can depend on the banking route and source asset. Your sending bank or intermediary banks may charge their own fees.
Processing times
FTS deposits are commonly credited within about five minutes after the bank transfer is received for processing; allow up to one business day for settlement. This is not a promise that your bank’s transfer will arrive within five minutes. Outgoing AED timing is shown before confirmation and may be affected by bank processing or required review.
Example
Illustrative funding-fee calculation: on AED 1,000, a disclosed 0.25% FX fee is AED 2.50, before any bank charges. The USDC credited depends on the applicable rate; no fixed AED-to-USDC rate is promised. For sending AED 1,000, use a separate outgoing quote and check the recipient amount and source-asset total.
Frequently asked questions
Can I receive or send third-party transfers?
Fund your account from a bank account in your own name and follow the ownership instructions shown in Cash. Do not assume third-party funding is supported; obtain written confirmation for the selected method from ether.fi Support before someone else transfers. Outgoing payments are subject to the selected method’s recipient eligibility checks; deposit ownership rules do not establish payout eligibility. Additional information may be requested regardless of the amount; there is no guaranteed automatic-approval threshold.
What limits apply?
There is no universal ether.fi minimum for bank-transfer deposits. Individual methods may have a minimum, maximum or provider/compliance limit. Follow the amount and limits shown in Cash; availability of a currency does not guarantee every recipient or amount is eligible.
My transfer is delayed or shows Action Required
Open Transaction History and select the transfer. If it shows Action Required, select Provide details, answer the questions, upload the requested documents and submit your response. If a response deadline is shown, submit before it expires. A response does not guarantee approval or immediate completion. If no action is required and the applicable processing timeframe has passed, contact ether.fi Support with the transfer reference or receipt, amount and currency, date/time and a screenshot of the status.
Can I cancel a transfer or recover a failed payment?
Do not assume a submitted transfer can be cancelled. If you sent to incorrect details, or a transfer failed or was returned, contact ether.fi Support with the payment reference. Support can help check its status and available next steps. Do not resend while the original transfer is being checked.