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Why is my cashback locked and when can I claim it?

You can claim your cashback once your claimable balance reaches at least $5. Pending and locked cashback don't count toward the $5 minimum.

Why is my cashback locked?

Once a card purchase clears, your cashback is converted to ETHFI at the current price and enters a 7-day lock period.

After 7 days, the cashback becomes claimable. Trade and borrow cashback also follow the 7-day lock period.

Why does it say “You need at least $X more to claim”?

This message means your claimable cashback balance is below the $5 minimum required to claim.

Pending and locked amounts don't count toward the minimum until they become claimable.

Where can I claim my cashback?

Once you have at least $5 in claimable cashback, you can claim it from the Cashback page.

Does my claimable cashback expire?

No. Claimable cashback doesn't expire.


Still have questions?

If you have questions about claiming your cashback, reach out to support@ether.fi via email or by clicking the chat icon in the bottom-right corner.

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