You can use SPEI to fund/send your Cash account from an eligible Mexican bank account in MXN. Funds are converted to USDC.
Who can use SPEI?
Who can use SPEI?
Eligible members with access to a supported Mexican bank account.
Transfers must be sent in MXN.
How long do SPEI deposits take?
How long do SPEI deposits take?
SPEI deposits are commonly credited within minutes. Some transfers can take longer depending on the sending bank or any required review.
How do I fund via SPEI?
How do I fund via SPEI?
Open Cash → Add Funds → Bank → MXN → SPEI.
Accept the terms if prompted, then copy your bank name and CLABE exactly as shown.
Initiate a SPEI transfer in MXN and save the transfer confirmation.
What fees apply?
What fees apply?
Funding: MX$4.10 + 0.20% FX. The current fee and conversion are shown in the app.
Outgoing: fees and conversion are shown in your quote before confirmation.
Can I receive third party deposits?
Can I receive third party deposits?
Third party deposits are supported, though they may not be instant. For a first deposit, we recommend sending funds from a bank account in your own name where possible.
Some transfers may require additional documentation, regardless of the amount transferred. This may trigger our banking provider’s compliance steps.
Can I withdraw MXN to my bank?
Can I withdraw MXN to my bank?
Yes. Where the method is available, you can withdraw MXN to a recipient bank account using its CLABE. The final fee and conversion are shown in your quote before confirmation.
Why do I need additional documentation?
Why do I need additional documentation?
Some transfers may require additional documentation, regardless of the amount transferred. This may trigger our banking provider’s compliance steps.
Why was my transfer delayed or returned?
Why was my transfer delayed or returned?
Most transfers proceed normally. If a transfer is taking longer than expected, open Transaction History and select it. Some transfers may show Action Required; if so, provide the requested information directly there and submit it. If no action is required and the applicable timeframe has passed, contact support with the transfer receipt or payment confirmation, amount and currency, transfer date/time, and destination account if applicable.