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How to delete a Cash card

Remove a virtual or physical card from your account in a few quick steps.

You can delete both virtual and physical Cash cards directly from the ether.fi app or web app.

  1. Log in to the app on mobile or web at ether.fi/app/cash/sign-in

  2. Navigate to the Cards page, or go directly to ether.fi/app/cash/order-card

  3. Select the virtual or physical card you want to delete

  4. Click "Edit Card", then select "Delete Card"

💡 Note: Deleting a card is permanent. If you need another card in the future, you'll need to order a new one.

If you're deleting a card to create a new one, please note that the number of cards you can have depends on your membership tier. The following limits and fees apply.

Card Creation Limits

To prevent abuse and excessive card creation, we’ve introduced limits on how many virtual and physical cards a user can have active at one time.

Card Limits by Tier

Each membership tier includes a number of free cards and a maximum number of cards you can have active at one time.

Tier

Free Virtual Cards

Max Virtual Cards

Free Physical Cards

Max Physical Cards

Core

1

5

0

1

Luxe

4

10

1

2

Pinnacle

10

50

2

4

VIP

50

50

2

2

Card Fees by Tier

Each membership tier has its own fee. The applicable fee is deducted from your account balance when you order an additional card.

Tier

Virtual Card Fee

Physical Card Fee

Core

$10

$50

Luxe

$10

$100

Pinnacle

$10

$100

VIP

$0

$0

For more information, see Managing your vault and card limits.


Need help?

If you have additional questions or need help regarding your card, please contact our support team.

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