The physical Cash Card is a plastic or metal (varies accordingly to your membership tier) credit card linked to your ether.fi account. It works just like the virtual card but gives you the added convenience of using it in-store, at ATMs, and anywhere Visa is accepted globally.
🔹 How to Order Your Physical Card
Ordering your card is simple:
Open the ether.fi app (mobile or web).
Navigate to the Cash tab.
Look for the button “Add Card” or click here https://www.ether.fi/app/cash/order-card
Select the option “Physical Cards”
Add a nickname and spending limits (optional)
Enter your mailing address and confirm your details.
Submit your request, and we’ll handle the rest!
📌 Note: You must complete KYC verification before ordering your physical card.
Shipping & Delivery
Delivery Time: Cards arrive within 15+ business days. Pinaccle members get expedited shipping (1-3 business days)
Shipping Regions: We currently ship to most supported countries. If your country isn’t supported, the mailing option will not be available.
If you notice a mistake in your address after ordering, please contact support immediately to correct it before shipping.
🔹 Activating Your Card
Once your card arrives:
Open the ether.fi app.
Go to your Cash Card section.
Tap “Activate Physical Card” and follow the on-screen instructions. You will be asked to confirm you have received the physical card.
Set your pin by selecting Edit Card > Set PIN
🔹 Using Your Physical Card
In-Store Purchases: Use your card like any regular Visa debit card.
Contactless Payments: Your card is tap-enabled for faster checkout.
ATM Withdrawals: Supported in most regions. Standard ATM and network fees may apply.
Online Purchases: Use either your physical or virtual card number.
💡 You can freeze or unfreeze your card anytime from the app. To cancel your card, please use the web.
🔹 FAQs
Q: Can I still use my virtual card after activating the physical one?
Yes! Both cards remain active and are linked to the same account balance.
Q: What if my card is lost or stolen?
You can freeze or cancel it immediately in the app. You can also order a replacement.
Q: Are there any fees?
There is no fee for your first physical card. Replacement or international use may incur small fees, depending on your location and usage.
You can see more information on the limits per tier here:
Personal Account - Rates and Fees
Corporate Account - Rates and Fees
Q: Can I add my physical card to my mobile wallet?
Yes! You can add your physical card to Apple/Google Pay wallets, just like your virtual card.
💬 Need Help?
If you have any questions or need help with your card order, get our team assistance here.