The physical Cash Card is a plastic or metal card (varies by membership tier) linked to your ether.fi account. It works just like the virtual card but gives you the added convenience of using it in-store, at ATMs, and anywhere Visa is accepted globally.
How to Order Your Physical Card
Open the ether.fi app (mobile or web)
Navigate to the Cash tab
Click "Add Card" or go directly here
Select "Physical Cards"
Add a nickname and spending limits (optional)
Enter your mailing address and confirm your details
💡 Note: You must complete KYC verification before ordering your physical card.
Card Fee (Core Members)
Core memberships do not come with a free physical card. A $50 fee applies, which covers the card and shipping costs.
More information on card limits and fees can be found: here
Shipping & Delivery
Delivery Time
Cards arrive within 15+ business days. Pinnacle members get expedited shipping (1 to 3 business days).
Shipping Address
The card delivery address is not tied to your billing address. We will ask for the shipping information when ordering your card.
💡Important: Once you submit your shipping address and place your order for your physical card, the details cannot be changed. Please make sure all shipping details are correct before ordering.
Shipping Regions
We currently ship to most supported countries. If your country isn’t supported, the mailing option will not be available.
Once you order your physical card, you'll have the option to select your shipping address.
Supported Regions
View Supported Regions
View Supported Regions
Brazil, France, Germany, Hong Kong, Italy, Portugal, Spain, UAE, UK, Czech Republic, Denmark, Poland, Thailand, South Korea, South Africa, Japan, Switzerland, Argentina, Taiwan, Austria, Croatia, Cyprus, Gibraltar, Greece, Ireland, Norway, Luxembourg, Romania, Slovakia, Slovenia, Sweden, BVI, Cayman Islands, Antigua & Barbuda, Bahamas, Barbados, Belize, Bolivia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatamala, Guyana, Honduras, Mexico, Panama, Paraguay, Peru, Puerto Rico, St. Kitts-Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, United States, Uruguay, Andorra, Iceland, Australia, Jersey, Canada, Malta, Palau, Lithuania, Guernsey, Singapore, Saudi Arabia, Indonesia, Bulgaria, Monaco, Malaysia, and New Zealand.
Activating Your Card
Once your card arrives:
Open the ether.fi app.
Go to your Cash Card section.
Tap "Activate Physical Card" and follow the on-screen instructions. You will be asked to confirm you have received the physical card.
Set your pin by selecting Edit Card > Set PIN.
Using Your Physical Card
In-Store Purchases
Use your card like any regular Visa debit card.
Contactless Payments
Your card is tap-enabled for faster checkout.
ATM Withdrawals
Supported in most regions. Standard ATM and network fees may apply.
Online Purchases
Use either your physical or virtual card number.
💡 You can freeze or unfreeze your card anytime from the app. To cancel your card, please use the web.
Frequently asked questions
Can I still use my virtual card after activating the physical one?
Can I still use my virtual card after activating the physical one?
Yes! Both cards remain active and are linked to the same account balance.
What if my card is lost or stolen?
What if my card is lost or stolen?
You can freeze or cancel it immediately in the app. You can also order a replacement.
Are there any fees?
Are there any fees?
Cards may incur fees depending on your membership tier:
Tier | Virtual Card Fee | Physical Card Fee |
Core | $10 | $50 |
Luxe | $10 | $100 |
Pinnacle | $10 | $100 |
VIP | $0 | $0 |
Can I add my physical card to my mobile wallet?
Can I add my physical card to my mobile wallet?
Yes! You can add your physical card to Apple/Google Pay wallets, just like your virtual card.
Still Have Questions?
If you have any additional questions or need further assistance regarding your Physical Card order, please feel free to reach out to our support team via email at support@ether.fi or via live chat. We’ll be happy to help.