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How to get support from the ether.fi team

Instructions on how to contact the ether.fi team for support.

Updated over a week ago

Discord

Join our Discord community where you can engage with other community members, ask questions about ether.fi, and get support from our experienced staff of community moderators.
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We have several channels tailored to different elements of the ether.fi ecosystem, including channels specific to Cash, DeFi strategies, suggestions, and more!

Technical support

For technical support, or for situations specific to your participation in the protocol, we recommend that you submit a support request to our team.
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How to submit a support request:

  1. Navigate to our website or Help Center.

  2. On the bottom right, you will see a messenger icon.

  3. Click on the messenger bubble to start a conversation with our team.

  4. Describe the issue you are experiencing in as much detail as possible. Please be sure to include your wallet address if applicable to the situation.

Note: if you leave the chat window, replies will be sent to the email address you provide.

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